Empathy at Work

Isn't it interesting, that when you ask two different people to tell you what happened, you usually get two completely different versions of the same story...

-- How did the client visit go?
-- What was said in the team meeting?
-- What did you get out of the training session?
-- What did you agree needs to be done now on this project?

It is important to remember that everyone has their own unique perspective on things, influenced by their own history and experience, and whatever is happening for them in that moment.

These different perspectives are often at the root of conflict at work - and our different personality traits will also influence how we act on these perspectives.

If you feel that someone in your team is being unreasonable, or that you keep butting heads with a colleague, remember that they might recount the story in a completely different way to you. Even if you believe strongly that you are 'right' and they are 'wrong', it is highly unlikely that things will go smoothly just because you prove your own point.

The secret to positive, collabortive working relationships? EMPATHY.

Being empathetic comes more easily to some than others - but everyone can learn certain techniques to improve their listening and communication skills, and to develop their ability to see things from other people's points of view.

If you can relate to any of this, then get in touch. Having a Purpose session, or a series of sessions, may really help you to tackle the persistent conflict situations at work that are stopping you from getting on.

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Colleagues Are Human Too!