If you don’t find the information you need below, please get in touch here with any queries.

How can I access my Purpose session on the day?

You will be sent a private Zoom link from Steve Twinley once you have booked a session (which you can do here). I recommend that you access the call via your laptop / desktop, in a room where you can speak openly and without distraction. You can use Zoom on your phone if you would prefer, though a laptop or desktop would be preferable.

What if I need to cancel or rebook a session?

As long as you give me more than 24 hours' notice, you can reschedule or cancel your session with no charge (there will be a link to do this in your original confirmation e-mail). If it is within 24 hours, regrettably this is non-refundable because it is unlikely I will be able to fill the slot at short notice.

How many therapy sessions should I have?

Everyone is different, and we will always discuss your needs in our first session. Some people like to have individual ‘check-in’ sessions, which is absolutely fine. However, you will notice the most impact through having a course of ongoing therapy sessions (typically once a week), and many people benefit from a series of 10 or more depending on different circumstances. It is important to remember that there is no minimum number, and you won't be tied into any long-term agreements beyond what feels right for you.

If you have a budget for Wellbeing and are considering providing Purpose sessions to people in your team as a company benefit, then different programmes are available (for example, a dedicated programme to support and develop the Leaders in your business). Please click here to book a free, private consultation.

What exactly is Counselling / Therapy?

I am a qualified Psychodynamic Counsellor and have experience of working with people with a range of emotional difficulties and personal challenges. Psychodynamic Counselling is based on the understanding that the past influences the present, and the way we think, feel and react as adults is often related to how things were for us in our childhood and adolescence.

Purpose sessions are open to everyone. You don’t need to be going through something specific in order to ‘qualify’. Purpose sessions are for people with stressful jobs, who are finding it tough to sustain performance at work whilst also dealing with everyday life at home, maintaining personal and professional relationships, while also looking after their own wellbeing.

Everyone is different, and I am happy to work with anyone who wants to make more sense of their life and to feel empowered to make good decisions. No matter what you are facing in your life, having a safe, confidential space away from family, friends and colleagues, to talk about things privately with a qualified professional, can be such a help.

What are your Qualifications?

I have a first-class degree in Psychology from Oxford University, as well as a diploma in Psychodynamic Counselling from Chichester Counselling Service (CCS). In addition, I am a member of the BACP (British Association of Counselling and Psychotherapy) and have completed training in Time-Limited Therapy and Client Assessment. What makes me unique, and gives Purpose sessions real value, is that I also have over 17 years' experience in recruitment, 15 of which were in leadership roles and the last 7 were as Managing Director. As such, I have a good understanding of running a successful business, leading teams of sales and non-sales staff, and helping people with their personal and professional development within a fast-paced and pressurised environment.

I have extensive experience of helping people with Neurodivergence (including Autism and ADHD, with or without an official diagnosis) and work with clients who are navigating challenges such as anxiety, depression, grief, low self-confidence, sleep disorders and relationship difficulties.

What are your Credentials?

Being a member of the BACP (British Association for Counselling and Psychotherapy), all parts of Purpose Mentoring comply with the BACP’s code of practice, which covers items such as confidentiality, ethic practice, and impartiality.

Furthermore, Purpose Mentoring is fully insured to provide counselling and mentoring in the UK and EU, and to provide business coaching and mentoring in the USA.

Additionally, since September 2025, I have been a proud partner of Men’s Therapy Hub, an online platform that promotes male therapists to men who may benefit from counselling but might be otherwise reluctant to seek help. You can learn more about Men’s Therapy Hub here.

I am also a partner to ORCA - Online Recruitment Training Academy, a treasure trove of resources that is available to recruitment businesses of any size, to support recruiters at all levels. I have created a series of video modules to help encourage and support mental health in the workplace. You can read more about ORCA here.

What makes this different to therapy / counselling / Time to Talk / Relate / CBT or other forms of support?

As well as being a qualified and experienced counsellor, I have over 17 years' experience of working in recruitment, which is a fast-paced and pressurised industry. My business background, and experience of leading teams, gives me a somewhat unique perspective as a mentor. If you want to talk about issues with colleagues, different business management tools and corporate jargon, you won't need to explain much to me, which means we can make a lot of progress quite quickly.

What if my employer is paying for my sessions?

There are different ways in which sessions can be booked if it is part of a corporate solution. Usually this will already have been organised between me and your HR department / senior leadership. However, if you are unsure what to do then please e-mail me at steve.twinley@purposementoring.com.

I am interested in offering Purpose sessions to my team as an employee benefit. How do I go about doing this?

This is great to hear! I work in partnership with the HR and senior leadership teams of both larger and smaller businesses, and I can tell you that if you invest in mentoring for your team then it will mean so much to them. It is a way to show that you care about your team as people, while also recognising and respecting that there is a professional boundary between you. 

Corporate solutions are completely customisable depending on your needs. The first thing will be for us to meet online (you can book a 30-minute call here), so that you can tell me more about your team setup, the challenges that some individuals might be experiencing (without giving away any specifics) and how these challenges are impacting on performance. We can then discuss a personalised plan, whether this is to agree on a specific number of sessions / individuals, or to look at more of an ongoing retainer arrangement. I will be happy to meet with any key stakeholders, including HR and senior leadership, to answer all questions. Speaking with a few people in your organisation will also help me to understand more about your company values, which will be a big help.

Typically, once it has been agreed that you will offer Purpose sessions for your team, your team members will book their sessions with me directly. I can meet people either during or outside of working hours.

It is important to note that my obligation will be to the person attending the Purpose session, not the business. Because everything I discuss with the person is 100% confidential, I will only be able to confirm to you that someone has attended a session - I will not be able to divulge what has been discussed with them.